Last updated: Nov, 2025

1. Information We Collect

When you use our website or contact us for services, we may collect:

Contact information: name, email address, phone number, address (property address or mailing address).

Information about your property or request (for quotes or service).

Any other information you voluntarily provide when filling forms or contacting us.

2. How We Use Your Information

We use the information you provide in order to:

Provide and manage our restoration services.

Contact you regarding your request, quote, or service status.

Send you updates, service confirmations, or communications related to your request (e.g. via email, phone, or SMS, if you consent).

Improve our website and services.

3. Data Sharing and Third-Party Links

We do not sell or rent your personal information to third parties.

We may share information with trusted third parties only as necessary to provide the services you request (e.g. subcontractors, service partners, insurers), but only with appropriate safeguards.

Our website may include links to external third-party websites. We are not responsible for the privacy practices or content of those external sites; we recommend you review their policies before submitting personal information.

4. Data Security

We implement reasonable measures to protect the personal information we collect from unauthorized access, use, or disclosure. However, no internet transmission is completely secure; we cannot guarantee absolute security.

5. Children’s Privacy

Our website and Services are not directed to children under 13 (or legal minimum) and we do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor without consent, we will take steps to delete it.

6. Your Rights & Choices

You may request access to, correction or deletion of your personal information.

You may opt out of marketing or communications (if applicable).

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The revised policy will be effective once posted on the website.

8. Contact Information

If you have any questions about this Privacy Policy or about your personal data, please contact:
Email:
Phone: (833) 767-2767
Address: 8500 White Oak, Northridge California 91325

© Copyright SOS Water and Fire Restoration 2025. All rights reserved.